Terms of Service

These terms govern your use of dFlow.sh — a cloud platform offering high-performance VPS and infrastructure services.

Effective Date: [16, Jun 2025]

Summary

Hey! Here's a quick summary of the Terms of Service for dFlow.sh to help you understand the most important points before diving into the full document.

  • These Terms of Service ("Terms") are a binding agreement between you and dFlow.

  • dFlow is a cloud platform offering high-performance VPS and infrastructure services, including a self-hosted dashboard to manage servers, projects, and services.

  • You must create an account to use dFlow. Keep your credentials safe — you're responsible for any activity under your account.

  • Servers are purchased through one-time payments and will be deleted if payment is not completed within 3 days after the due date.

  • We offer usage credits at signup and additional credits when you join our Discord support channel.

  • You must not use dFlow for illegal or abusive purposes. Violating our Acceptable Use Policy may result in suspension or termination without refund.

By using dFlow, you agree to these Terms of Service. If you have questions, reach out through our Discord support channel.

Terms of Service

Welcome to dFlow. Please read these Terms of Service carefully as they govern your use of our server hosting services, self-hosted platform, and related services (collectively, the "Services"). If you have any questions, comments, or concerns regarding these terms or the Services, please contact us through our Discord support channel.

Contact Information:

  • Discord: dFlow Support Channel
  • Address: T-Hub, Hyderabad, Telangana, India

These Terms of Service (the "Terms") are a binding contract between you and dFlow ("we," "us," or "our"). Your use of the Services in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use the Services.

IMPORTANT: Please read these Terms carefully. They include important information about server purchases, automatic server deletion policies, limitations of liability, and dispute resolution procedures. BY USING OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS.

Will these Terms ever change?

We may update these Terms from time to time to reflect changes to our Services or legal requirements. When we make changes, we will post the updated Terms on our website and notify users through our Discord channel. If you continue to use the Services after the changes become effective, you agree to the updated Terms.

What are the basics of using dFlow?

Account Registration

To use our Services, you must create an account by providing your email address and other required information. You agree to provide accurate, complete, and current information and to keep your account information updated.

Age Requirements

There are no specific age restrictions for using dFlow, but you must be legally capable of entering into binding agreements in your jurisdiction.

Account Security

You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must immediately notify us through our Discord support channel if you suspect any unauthorized use of your account.

Third-Party Integrations

You may connect your dFlow account with third-party services such as GitHub, AWS, and Docker. By doing so, you authorize us to access certain information from these services as necessary to provide our Services.

Server Hosting Services

Server Purchases

  • All server purchases are one-time payments processed through Stripe.
  • Server purchases are non-refundable, though you may contact our support team through Discord for exceptional circumstances.
  • We provide Service Level Agreement (SLA) and uptime guarantees for purchased servers.

Payment and Billing

  • Payment must be made in advance for server hosting services.
  • If payment becomes overdue, you will receive a three-day grace period to make payment.
  • After the grace period expires, your server and all associated data will be permanently deleted.
  • We provide usage credits during signup, and additional credits are granted when you connect to the dFlow Discord channel.

Server Deletion Policy

IMPORTANT: If you fail to make payment within three days of the due date, your server and all data stored on it will be permanently deleted without further notice. We do not maintain backups of deleted servers, and data recovery will not be possible.

Acceptable Use Policy

You agree not to use our Services for any of the following prohibited activities:

Illegal Activities

  • Spam, hacking, fraud, or distribution of malware
  • Violation of any applicable laws or regulations
  • Infringement of intellectual property rights

Prohibited Content and Activities

  • Hosting or distributing adult content or pornography
  • Cryptocurrency mining or other resource-intensive activities
  • High-bandwidth activities that could impact our infrastructure
  • Activities that violate third-party terms of service

Network and Security

  • Unauthorized access to systems or other users' accounts
  • Interference with or disruption of Services or servers
  • Using Services to attack or scan other systems

Violation may result in immediate suspension or termination of your Services without refund.

Templates and User Content

Template Publishing

  • Users may publish templates on our platform for others to use.
  • Published templates become available to all users of the platform.
  • We reserve the right to remove templates that violate policies.

User-Generated Content

  • You retain ownership of your content.
  • By publishing templates, you allow others to use and modify them.
  • You represent that you have rights to publish any submitted content.

Content Moderation

We reserve the right to review, modify, or remove user content that violates these Terms or our policies.

Intellectual Property

Our Services

dFlow retains all rights to its platform and software. You are granted a limited license to use it per these Terms.

Your Content

You retain ownership, but grant us rights to store, process, and display your content as needed to deliver the Services.

Privacy and Data Protection

Your privacy is important to us. See our Privacy Policy for how we collect and use personal data.

Service Availability and Modifications

Service Changes

We may change or discontinue parts of the Services with notice.

Maintenance and Downtime

We may conduct maintenance that causes downtime and will notify users where possible.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DFLOW SHALL NOT BE LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT PAID TO US IN THE PAST 12 MONTHS.

Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

Indemnification

You agree to indemnify dFlow against any claims or liabilities from your use of the Services or violation of the Terms.

Termination

By You

You may stop using the Services at any time. Outstanding fees remain due.

By Us

We may terminate your account for violations of the Terms or at our discretion.

Effect of Termination

Upon termination, your access will end, and data may be deleted. You are still responsible for any unpaid fees.

Dispute Resolution

Governing Law

These Terms are governed by Indian law.

Dispute Resolution Process

Disputes will be resolved by good-faith negotiation or, failing that, binding arbitration in Hyderabad, India.

General Provisions

  • Entire Agreement: These Terms are the entire agreement between you and dFlow.
  • Severability: Invalid provisions do not affect the rest of the Terms.
  • Assignment: You may not assign rights; we may assign freely.

Contact Information

For questions, contact us via our Discord support channel.

By using dFlow's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Issued Date: [ 17 June, 2025]